CR priorities

CR Priorities	Aim	Year end 2007	Year end 2006
Environment	Continue to measure and assess our carbon footprint to reduce our impact on the environment – new benchmark established to be measured annually	58,523 tonnes	not available¹
	Raise awareness of environmental issues and Group initiatives across the business	Ongoing	Work group set up to monitor requirements and progress
	Environmental site audit to be undertaken twice each year	Audits completed	Audits completed
	Reduce Capita’s overall impact on the environment – achieve 12% reduction in electricity used at our 18 largest sites by 2008	Ongoing	Target set
	Continue switching fleet vehicles to diesel engines	95%	95%
	Achieve further ISO 14001 accreditations at our higher impact sites	37	34
	Further promote BT conference call facility	34,463 conference calls	21,094 conference calls
	Further promote Digital Pipeline Initiative where used IT equipment is donated to developing countries	8,000 pieces of IT equipment donated	5,000 pieces of IT equipment donated
Communities	Job creation to date	4,700	4,000
	Corporate donations	£0.5m	£0.5m
	Meet our target of raising £1.5m for our corporate charities NSPCC and The Prince’s Trust by end 2007. A target of £1m over two years to end 2009 has been set for our new charity partner, Macmillan Cancer Support	Raised £1.55m	Raised £1.20m
	Maximise the fundraising potential of our Group-wide charity week	Raised £48k	Raised £53k
Health & safety	Ensure we provide safe and productive working environments for all our employees	58 reportable accidents (RIDDOR)	58 reportable accidents (RIDDOR)
Health & safety	Undertake site audits twice each year	Audits completed	Audits completed
Senior management retention (earning over £90k p.a.)	To attract and retain the appropriate level of senior management to drive the strategic direction of the Group	89%	91%
Overall employee retention	To attract and retain the right people to deliver Group strategy, maintaining employee retention at or above industry average (2007: 81.9%, 2006 81.7%)²	82%	82%
Employees by location	To have at least 10% of our people based in India by 2009	4.5%	3%
Diversity of people	To reflect the communities in which we work:
	Male/female split	51% male 49% female	51% male 49% female
	Male/female split for management (earning over £50k p.a.)	62% male 38% female	65% male 35% female
	Ethnic diversity³ (employees from ethnic minority groups)	8% (based on 50% response rate)³	15% (based on 48% response rate)
Part-time working	To provide flexible working hours while ensuring maximum flexibility in Group resources	17%³	24%
Creating successful supplier relationships	Audit all existing tier one suppliers against Capita’s standards of business – 50% of all suppliers by end 2007. A new target of 60% of all suppliers to be audited by end 2008 has been set	41% suppliers audited	Supplier audit commenced
¹Our carbon footprint was last measured in 2004 across a different set of sites. ²CIPD 2007. ³Impacted by end of Office Services contract and subsequent transfer of staff out of the Group.