Health

Capita is helping to deliver the increase in outsourced services and public private partnerships that is seen as key to progress in the health sector.

Although NHS funding is set to increase, there are significant financial pressures for organisational change to deliver efficiencies, improve commissioning and enhance patient experience through better access to services. Responding to these pressures requires transformation of both back office (support services) and front office (clinical administration) to free-up and support frontline services. Outsourced services and public private partnerships are increasingly seen as key to building capacity and delivering the capability and experience necessary to facilitate this change.

Industry analysts predict annual market growth of 31% to 2011*.

Clients engage Capita to help them to:

• Respond to funding pressures and the 2007 Spending Review
• Enhance their commissioning capacity
• Improve patient access through a transformed front office
• Rationalise and modernise support services
• Realise the benefits of new technology, in particular through the Connecting for Health programme
• Rationalise existing property and reinvestment in new property to improve work environment and patient care
• Streamline clinical administration to deliver Patient Choice and achieve the 18 week target from first appointment to treatment.