Local government

Capita helps local authorities to develop new delivery models and transform services.

Transforming public services for the benefit of citizens and communities continues to be an explicit local government priority. This is driving local government to seek alternative ways of providing services and creating opportunities for the private sector to help develop new delivery models. With over 20 years experience in this marketplace and a UK-wide network of multi service centres, we are uniquely placed to help local authorities achieve effective change.

Industry analysts forecast market growth of 8% a year to 2011*. This continues to be a highly attractive and buoyant market for Capita.

Clients engage Capita to help them to:

• Meet the challenging goals of the 2007 Comprehensive Spending Review, including 3% annual efficiency targets and shared services
• Respond to the Local Government Act through place-shaping and more partnership working, more strategic commissioning and devolution to communities
• Deliver Sustainable Community Strategies through greater local cross-agency working and the new Comprehensive Community Performance Assessment (CCPA)
• Respond to the CCPA’s emphasis on efficient use of resources
• Deliver the Transformational Government agenda for more personalisation and improved citizen access
• Address key service priorities: children's services including education, social/community and economic regeneration and transport.